Cheryl and Courtney were very patient with me and helped to get what I need. Thankyou.

We were in St. Augustine on vacation and to attend a family wedding. My sister fell the first night we were there and broke her knee cap. After a trip to the ER and some crutches we knew we would need a wheel chair to get her around. We found Ward Medical Services and they were so helpful and very affordable to rent a chair for the week. Highly recommend!!!

I was on a weekend vacation to St. Augustine and found I forgot to pack the power cord for my CPAP. I called all around and found the Ward Medical Services had one. They close at 5 pm and, I had a half hour to get there. Even though I drove like a maniac, I was still five minutes late thanks to the rush hour traffic. As I pulled up, I saw the staff had just locked the door and were chatting out front. I told them my sob story and how I had battled the traffic to get there. They were sympathetic and opened so I could get the adapter. Very kind and decent folks running the place. Bless you for making my weekend more pleasant!

Great place to do business friendly helpful just all around good experience place to go for home rental equipment if you have an injury or any other medical problem

I was visiting St.Augustine on vacation when I was struck with debilitating back pain. I needed a wheelchair ASAP for the next 24 hours. I called a Medical Supply company who stated they could “only rent for a month for 260.00” no exceptions. However, when I called Ward Medical Services they immediately offered wheelchair rental services and the entire process went so smoothly. I was impressed with their excellent customer service and willingness to help a visitor who was touring your wonderful city. Thank you Ward Medical!

They had everything needed and the customer service was so kind and pleasant.

Ward Medical Services was super helpful when I called looking for tools I needed for a school assignment. The person on the phone answered quickly and I was able to go purchase the items I needed without having to travel out of St. Augustine.

Had an issue with my CPAP while on vacation and they helped to resolve my problem. Appreciate all they did and I'm sure I made them laugh! Thanks girls!

They were kind and quick, also going the extra mile on customer service. We needed a power cord for a BiPap, they went our their way to fit one, and even changed the filter and replaced missing piece. Highly recommened

On vacation & had a need for some tubing, helpful & nice

I escaped harsh winter weather for almost a month in St Augustine! I’m awaiting knee surgery and the seated 4 wheel walker I rented as an adaptive device really made my experience of visiting local landmarks and shopping much less painful! Thanks for being there Ward Medical !

Ward Medical Services has always been my go-to for medical supply needs. Their team is wonderful to work with and consistently goes above and beyond to help me navigate insurance and any questions or challenges that arise. They truly care about their customers and always make the process as easy and stress-free as possible. The level of customer service and compassion they provide is exceptional. It's so refreshing to work with a company that genuinely puts people first. I highly recommend Ward Medical Services to anyone looking for knowledgeable, caring professionals who are committed to helping their customers every step of the way.

Very easy to deal! I rented a cryo machine for my acl surgery and the pricing was great along with customer service! Would definitely recommend! Thank you for the help!

Grabbed wrong cord to cpap. Came down from SC. Googled store, stopped and wola got a new cord and new mask too! Very nice people that I can’t thank enough!!! Thanks so much!! Y Bell❤️

Wonderful customer service. The technician who delivered and set up my mom’s hospital bed was incredibly kind and efficient and spent the time to explain to me the ins and outs of how the bed works. He cleaned up every speck of packaging that he brought and was courteous the entire encounter. Ordering the bed was also a seamless process. The lady who answered my call was helpful and kind and explained my options to me in a way that was actual very insightful. The bed itself if your standard hospital bed, no complaints there either.

Wonderful staff and every equipment request was filled quickly and efficiently. As a caregiver, I've picked up many items from Ward ranging from bedside commodes to an oxygen machine and have had no problems with them submitting paperwork to my client's insurance company. Everything was quick and easy! I've used them for the past 5 years and I'm very happy their store and knowledgeable staff are here in St Augustine! : )

Friendly staff and excellent service. I will never go to any other medical supply in town.

Always helpful! Thank you.

I've used Ward a couple of times now for a wheelchair rental and it has been easy, affordable, and efficient. Definitely recommend and will continue to use in the future!

Courtney was very helpful and knowledgeable on helping me get compression stockings to fit my specific needs! I would definitely recommend!

Very helpful. Able to answer all my questions

Bought a rolling walker today at Ward which was recommended to me. Staff was very knowledgeable & enumerated the pros and cons of each model. I would definitely recommend Wards to anyone looking for quality help with ability assistance aids - thank you ward medical services and Courtney T for your help!

Up at Saint Augustine with family on vacation. Fiancé had knee surgery and borrowed a wheelchair to get around. Hit a hole in the sidewalk while exploring the old city and broke the wheel. This company stayed open so we could get a New wheel for the wheelchair and put it on for us. We could not find one to rent by or replace it with. I highly recommend using these people. They were very nice and knowledgeable. The guy had it fixed and out to us with time to spare.

Ward Medical provides excellent customer service. Courtney took her time to explain all of our options and helped during a stressful time. She answered my questions and put my mind at ease. Ward Medical has professional staff that take their time to help customers.