Was visiting St. Augustine and needed a wheelchair rental. Staff was very friendly when I called and offered to put the chair on hold for me until I could get there. Quality equipment and pricing was fair.

Ward Medical provides excellent customer service. Courtney took her time to explain all of our options and helped during a stressful time. She answered my questions and put my mind at ease. Ward Medical has professional staff that take their time to help customers.

Bought a rolling walker today at Ward which was recommended to me. Staff was very knowledgeable & enumerated the pros and cons of each model. I would definitely recommend Wards to anyone looking for quality help with ability assistance aids - thank you ward medical services and Courtney T for your help!

I was on a weekend vacation to St. Augustine and found I forgot to pack the power cord for my CPAP. I called all around and found the Ward Medical Services had one. They close at 5 pm and, I had a half hour to get there. Even though I drove like a maniac, I was still five minutes late thanks to the rush hour traffic. As I pulled up, I saw the staff had just locked the door and were chatting out front. I told them my sob story and how I had battled the traffic to get there. They were sympathetic and opened so I could get the adapter. Very kind and decent folks running the place. Bless you for making my weekend more pleasant!

I escaped harsh winter weather for almost a month in St Augustine! I’m awaiting knee surgery and the seated 4 wheel walker I rented as an adaptive device really made my experience of visiting local landmarks and shopping much less painful! Thanks for being there Ward Medical !

I've used Ward a couple of times now for a wheelchair rental and it has been easy, affordable, and efficient. Definitely recommend and will continue to use in the future!

We were vacationing in the area and needed a wheelchair for the day. These folks were very kind and accommodating! I highly recommend Ward Medical for your durable medical needs. If visiting the area; it would be best to call ahead but their store has most anything you could need for immediate use.

They were kind and quick, also going the extra mile on customer service. We needed a power cord for a BiPap, they went our their way to fit one, and even changed the filter and replaced missing piece. Highly recommened

We were in St. Augustine on vacation and to attend a family wedding. My sister fell the first night we were there and broke her knee cap. After a trip to the ER and some crutches we knew we would need a wheel chair to get her around. We found Ward Medical Services and they were so helpful and very affordable to rent a chair for the week. Highly recommend!!!

Courtney was very helpful and knowledgeable on helping me get compression stockings to fit my specific needs! I would definitely recommend!

Yes Mam’ extremely compassionate Customer Service. Scooter rental 10% of what it cost in Orlando highly recommend it.

Courtney was, and continues to be, a huge help and guide during my husband's recovery and need for oxygen. She explains how to use the equipment, and I am confident that I can explain it to my husband when I leave her. She's a gem!

Very helpful. Able to answer all my questions

Great place to do business friendly helpful just all around good experience place to go for home rental equipment if you have an injury or any other medical problem

I purchased crutches and rented a scooter from them. Service was great. So helpful & very friendly people. Would definitely use again.

They had exactly what I needed. Staff was kind and professional.

Wonderful customer service. The technician who delivered and set up my mom’s hospital bed was incredibly kind and efficient and spent the time to explain to me the ins and outs of how the bed works. He cleaned up every speck of packaging that he brought and was courteous the entire encounter. Ordering the bed was also a seamless process. The lady who answered my call was helpful and kind and explained my options to me in a way that was actual very insightful. The bed itself if your standard hospital bed, no complaints there either.

I had a problem with my beach style wheelchair; it wouldn’t open. I found Ward Medical Supplies and took my chair there to see if they could fix it for me. They took a look and said they would try right there and then to fix it…a few minutes later he informed what was the issue and he then proceeded to repair my chair. I was surprised at how efficient and kind they were. Kudos to you all for being so caring and super nice. You SAVED MY DAY! Thank you all Diana

Mr. Earl Ward and his team members at Ward Medical Services in St Augustine are TOP NOTCH!! They serve the local community by providing needed medical equipment and they do it well! No one ever PLANS to break a bone, fall, have surgery or need assistance with walking devices, etc. However, if you do, they have items such as crutches, knee scooters, and much more! Check them out!!

They stayed open late for us to fix a broken wheelchair wheel. Without them we would have been stuck and our vacation ruined. Thank you so much!

Ward Medical Services was super helpful when I called looking for tools I needed for a school assignment. The person on the phone answered quickly and I was able to go purchase the items I needed without having to travel out of St. Augustine.

Ward Medical Services has always been my go-to for medical supply needs. Their team is wonderful to work with and consistently goes above and beyond to help me navigate insurance and any questions or challenges that arise. They truly care about their customers and always make the process as easy and stress-free as possible. The level of customer service and compassion they provide is exceptional. It's so refreshing to work with a company that genuinely puts people first. I highly recommend Ward Medical Services to anyone looking for knowledgeable, caring professionals who are committed to helping their customers every step of the way.

Very easy to deal! I rented a cryo machine for my acl surgery and the pricing was great along with customer service! Would definitely recommend! Thank you for the help!

Earl and his staff are incredibly helpful. Walked me through every step with a smile. Highly recommend this company for all your medical equipment needs!!

I was visiting St.Augustine on vacation when I was struck with debilitating back pain. I needed a wheelchair ASAP for the next 24 hours. I called a Medical Supply company who stated they could “only rent for a month for 260.00” no exceptions. However, when I called Ward Medical Services they immediately offered wheelchair rental services and the entire process went so smoothly. I was impressed with their excellent customer service and willingness to help a visitor who was touring your wonderful city. Thank you Ward Medical!