We were vacationing in the area and needed a wheelchair for the day. These folks were very kind and accommodating! I highly recommend Ward Medical for your durable medical needs. If visiting the area; it would be best to call ahead but their store has most anything you could need for immediate use.

Very easy to deal! I rented a cryo machine for my acl surgery and the pricing was great along with customer service! Would definitely recommend! Thank you for the help!

Very helpful. Able to answer all my questions

I just returned a wheelchair we rented for 3 months. It was easy to renew the rental each month. Staff was very helpful and knowledgeable about equipment. Thank you for your assistance.

Great place to do business friendly helpful just all around good experience place to go for home rental equipment if you have an injury or any other medical problem

Up at Saint Augustine with family on vacation. Fiancé had knee surgery and borrowed a wheelchair to get around. Hit a hole in the sidewalk while exploring the old city and broke the wheel. This company stayed open so we could get a New wheel for the wheelchair and put it on for us. We could not find one to rent by or replace it with. I highly recommend using these people. They were very nice and knowledgeable. The guy had it fixed and out to us with time to spare.

I was on a weekend vacation to St. Augustine and found I forgot to pack the power cord for my CPAP. I called all around and found the Ward Medical Services had one. They close at 5 pm and, I had a half hour to get there. Even though I drove like a maniac, I was still five minutes late thanks to the rush hour traffic. As I pulled up, I saw the staff had just locked the door and were chatting out front. I told them my sob story and how I had battled the traffic to get there. They were sympathetic and opened so I could get the adapter. Very kind and decent folks running the place. Bless you for making my weekend more pleasant!

Ward Medical Services has always been my go-to for medical supply needs. Their team is wonderful to work with and consistently goes above and beyond to help me navigate insurance and any questions or challenges that arise. They truly care about their customers and always make the process as easy and stress-free as possible. The level of customer service and compassion they provide is exceptional. It's so refreshing to work with a company that genuinely puts people first. I highly recommend Ward Medical Services to anyone looking for knowledgeable, caring professionals who are committed to helping their customers every step of the way.

Always helpful! Thank you.

They were kind and quick, also going the extra mile on customer service. We needed a power cord for a BiPap, they went our their way to fit one, and even changed the filter and replaced missing piece. Highly recommened

Bought a rolling walker today at Ward which was recommended to me. Staff was very knowledgeable & enumerated the pros and cons of each model. I would definitely recommend Wards to anyone looking for quality help with ability assistance aids - thank you ward medical services and Courtney T for your help!

They had exactly what I needed. Staff was kind and professional.

I've used Ward a couple of times now for a wheelchair rental and it has been easy, affordable, and efficient. Definitely recommend and will continue to use in the future!

I escaped harsh winter weather for almost a month in St Augustine! I’m awaiting knee surgery and the seated 4 wheel walker I rented as an adaptive device really made my experience of visiting local landmarks and shopping much less painful! Thanks for being there Ward Medical !

Was visiting St. Augustine and needed a wheelchair rental. Staff was very friendly when I called and offered to put the chair on hold for me until I could get there. Quality equipment and pricing was fair.

My husband and I were traveling through Florida and stopped in St. Augustine overnight. We realized that a magnet was missing from his CPAP face mask. I called Ward Medical Services thinking I would have to buy a whole new head strap, but the associated was able to find just what we were looking for. She had two magnets waiting at the front desk when we came in. We really appreciated the Great customer service and care that they provided to us.

Wonderful staff and every equipment request was filled quickly and efficiently. As a caregiver, I've picked up many items from Ward ranging from bedside commodes to an oxygen machine and have had no problems with them submitting paperwork to my client's insurance company. Everything was quick and easy! I've used them for the past 5 years and I'm very happy their store and knowledgeable staff are here in St Augustine! : )

Cheryl and Courtney were very patient with me and helped to get what I need. Thankyou.

This place is awesome. Courtney and staff were great. Left my cpap power cord in Ohio. She fixed me right up. Give her big raise

Wonderful customer service. The technician who delivered and set up my mom’s hospital bed was incredibly kind and efficient and spent the time to explain to me the ins and outs of how the bed works. He cleaned up every speck of packaging that he brought and was courteous the entire encounter. Ordering the bed was also a seamless process. The lady who answered my call was helpful and kind and explained my options to me in a way that was actual very insightful. The bed itself if your standard hospital bed, no complaints there either.

Courtney was very helpful and knowledgeable on helping me get compression stockings to fit my specific needs! I would definitely recommend!

Grabbed wrong cord to cpap. Came down from SC. Googled store, stopped and wola got a new cord and new mask too! Very nice people that I can’t thank enough!!! Thanks so much!! Y Bell❤️

They had everything needed and the customer service was so kind and pleasant.