This place is awesome. Courtney and staff were great. Left my cpap power cord in Ohio. She fixed me right up. Give her big raise

I was visiting St.Augustine on vacation when I was struck with debilitating back pain. I needed a wheelchair ASAP for the next 24 hours. I called a Medical Supply company who stated they could “only rent for a month for 260.00” no exceptions. However, when I called Ward Medical Services they immediately offered wheelchair rental services and the entire process went so smoothly. I was impressed with their excellent customer service and willingness to help a visitor who was touring your wonderful city. Thank you Ward Medical!

Very easy to deal! I rented a cryo machine for my acl surgery and the pricing was great along with customer service! Would definitely recommend! Thank you for the help!

Ward Medical provides excellent customer service. Courtney took her time to explain all of our options and helped during a stressful time. She answered my questions and put my mind at ease. Ward Medical has professional staff that take their time to help customers.

Excellent service and quality equipment. Everyone there was extremely helpful and caring. I will use them again if I ever need medical equipment again.

I just returned a wheelchair we rented for 3 months. It was easy to renew the rental each month. Staff was very helpful and knowledgeable about equipment. Thank you for your assistance.

I was on a weekend vacation to St. Augustine and found I forgot to pack the power cord for my CPAP. I called all around and found the Ward Medical Services had one. They close at 5 pm and, I had a half hour to get there. Even though I drove like a maniac, I was still five minutes late thanks to the rush hour traffic. As I pulled up, I saw the staff had just locked the door and were chatting out front. I told them my sob story and how I had battled the traffic to get there. They were sympathetic and opened so I could get the adapter. Very kind and decent folks running the place. Bless you for making my weekend more pleasant!

Ward Medical Services has always been my go-to for medical supply needs. Their team is wonderful to work with and consistently goes above and beyond to help me navigate insurance and any questions or challenges that arise. They truly care about their customers and always make the process as easy and stress-free as possible. The level of customer service and compassion they provide is exceptional. It's so refreshing to work with a company that genuinely puts people first. I highly recommend Ward Medical Services to anyone looking for knowledgeable, caring professionals who are committed to helping their customers every step of the way.

Earl and his staff are incredibly helpful. Walked me through every step with a smile. Highly recommend this company for all your medical equipment needs!!

Cheryl and Courtney were very patient with me and helped to get what I need. Thankyou.

Courtney was very helpful and knowledgeable on helping me get compression stockings to fit my specific needs! I would definitely recommend!

I've used Ward a couple of times now for a wheelchair rental and it has been easy, affordable, and efficient. Definitely recommend and will continue to use in the future!

My husband and I were traveling through Florida and stopped in St. Augustine overnight. We realized that a magnet was missing from his CPAP face mask. I called Ward Medical Services thinking I would have to buy a whole new head strap, but the associated was able to find just what we were looking for. She had two magnets waiting at the front desk when we came in. We really appreciated the Great customer service and care that they provided to us.

On vacation & had a need for some tubing, helpful & nice

Wouldn’t consider going anywhere else for Medical equipment needs!! Wonderful, caring, family oriented business!!

We were in St. Augustine on vacation and to attend a family wedding. My sister fell the first night we were there and broke her knee cap. After a trip to the ER and some crutches we knew we would need a wheel chair to get her around. We found Ward Medical Services and they were so helpful and very affordable to rent a chair for the week. Highly recommend!!!

Wonderful customer service. The technician who delivered and set up my mom’s hospital bed was incredibly kind and efficient and spent the time to explain to me the ins and outs of how the bed works. He cleaned up every speck of packaging that he brought and was courteous the entire encounter. Ordering the bed was also a seamless process. The lady who answered my call was helpful and kind and explained my options to me in a way that was actual very insightful. The bed itself if your standard hospital bed, no complaints there either.

Yes Mam’ extremely compassionate Customer Service. Scooter rental 10% of what it cost in Orlando highly recommend it.

They stayed open late for us to fix a broken wheelchair wheel. Without them we would have been stuck and our vacation ruined. Thank you so much!

They had exactly what I needed. Staff was kind and professional.

Always helpful! Thank you.

If I could give more than 5 stars I would! I needed a suction machine for my mom and COURTNEY helped me throughout the whole process, she made it so easy! Courtney went over and beyond my expectations, she was super friendly, and VERY knowledgeable. A really cool thing about Wards Medical too is that they accept insurance! Thanks again Courtney, I will definitely be a returning customer.

Was visiting St. Augustine and needed a wheelchair rental. Staff was very friendly when I called and offered to put the chair on hold for me until I could get there. Quality equipment and pricing was fair.

We were vacationing in the area and needed a wheelchair for the day. These folks were very kind and accommodating! I highly recommend Ward Medical for your durable medical needs. If visiting the area; it would be best to call ahead but their store has most anything you could need for immediate use.