They had everything needed and the customer service was so kind and pleasant.

They were kind and quick, also going the extra mile on customer service. We needed a power cord for a BiPap, they went our their way to fit one, and even changed the filter and replaced missing piece. Highly recommened

Ward Medical Services was super helpful when I called looking for tools I needed for a school assignment. The person on the phone answered quickly and I was able to go purchase the items I needed without having to travel out of St. Augustine.

Always helpful! Thank you.

Up at Saint Augustine with family on vacation. Fiancé had knee surgery and borrowed a wheelchair to get around. Hit a hole in the sidewalk while exploring the old city and broke the wheel. This company stayed open so we could get a New wheel for the wheelchair and put it on for us. We could not find one to rent by or replace it with. I highly recommend using these people. They were very nice and knowledgeable. The guy had it fixed and out to us with time to spare.

Very helpful. Able to answer all my questions

My husband and I were traveling through Florida and stopped in St. Augustine overnight. We realized that a magnet was missing from his CPAP face mask. I called Ward Medical Services thinking I would have to buy a whole new head strap, but the associated was able to find just what we were looking for. She had two magnets waiting at the front desk when we came in. We really appreciated the Great customer service and care that they provided to us.

Wonderful customer service. The technician who delivered and set up my mom’s hospital bed was incredibly kind and efficient and spent the time to explain to me the ins and outs of how the bed works. He cleaned up every speck of packaging that he brought and was courteous the entire encounter. Ordering the bed was also a seamless process. The lady who answered my call was helpful and kind and explained my options to me in a way that was actual very insightful. The bed itself if your standard hospital bed, no complaints there either.

I purchased crutches and rented a scooter from them. Service was great. So helpful & very friendly people. Would definitely use again.

Ward Medical provides excellent customer service. Courtney took her time to explain all of our options and helped during a stressful time. She answered my questions and put my mind at ease. Ward Medical has professional staff that take their time to help customers.

If I could give more than 5 stars I would! I needed a suction machine for my mom and COURTNEY helped me throughout the whole process, she made it so easy! Courtney went over and beyond my expectations, she was super friendly, and VERY knowledgeable. A really cool thing about Wards Medical too is that they accept insurance! Thanks again Courtney, I will definitely be a returning customer.

They had exactly what I needed. Staff was kind and professional.

Cheryl and Courtney were very patient with me and helped to get what I need. Thankyou.

I escaped harsh winter weather for almost a month in St Augustine! I’m awaiting knee surgery and the seated 4 wheel walker I rented as an adaptive device really made my experience of visiting local landmarks and shopping much less painful! Thanks for being there Ward Medical !

Mr. Earl Ward and his team members at Ward Medical Services in St Augustine are TOP NOTCH!! They serve the local community by providing needed medical equipment and they do it well! No one ever PLANS to break a bone, fall, have surgery or need assistance with walking devices, etc. However, if you do, they have items such as crutches, knee scooters, and much more! Check them out!!

Very easy to deal! I rented a cryo machine for my acl surgery and the pricing was great along with customer service! Would definitely recommend! Thank you for the help!

Friendly staff and excellent service. I will never go to any other medical supply in town.

I can't recommend Ward Medical Services enough. I needed a walker for my dad. The staff went out of their way to help me with my needs. They have a large inventory of everything you might need and reasonably priced. The staff was very helpful and knowledgeable. Like I said, I can't recommend them enough

We were in St. Augustine on vacation and to attend a family wedding. My sister fell the first night we were there and broke her knee cap. After a trip to the ER and some crutches we knew we would need a wheel chair to get her around. We found Ward Medical Services and they were so helpful and very affordable to rent a chair for the week. Highly recommend!!!

I was visiting St.Augustine on vacation when I was struck with debilitating back pain. I needed a wheelchair ASAP for the next 24 hours. I called a Medical Supply company who stated they could “only rent for a month for 260.00” no exceptions. However, when I called Ward Medical Services they immediately offered wheelchair rental services and the entire process went so smoothly. I was impressed with their excellent customer service and willingness to help a visitor who was touring your wonderful city. Thank you Ward Medical!

Bought a rolling walker today at Ward which was recommended to me. Staff was very knowledgeable & enumerated the pros and cons of each model. I would definitely recommend Wards to anyone looking for quality help with ability assistance aids - thank you ward medical services and Courtney T for your help!

Earl and his staff are incredibly helpful. Walked me through every step with a smile. Highly recommend this company for all your medical equipment needs!!

On vacation & had a need for some tubing, helpful & nice